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Santé Mentale  et  Exclusion Sociale
Mental Health  and  Social Exclusion





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Dear  Colleagues,

SMES-Europa would like, with these call, to invite you to participate as  partner in  a  new  Erasmus+ concerning “Cooperation for innovation and the exchange of good practices”    Key Action 2 (KA2)

SMES-Europa would apply again for this 2018 (deadline the 21th March) for this Erasmus+ especially in order to develop and to complete our project ‘Dignity & Wellbeing” started after the 13th SMES Conference  of  ROMA (March 2013)  that  focused attention of participants about  :
-   the people living  in permanent way in the  streets, suffering of worst daily life conditions and of mental illness, and
-   the social and health services   often disoriented  face of an 'inexplicable' refusal of any institutional support offered
    par the services and  giving the impression of preferring to stay on the streets.

The  project  “Dignity and Well-being ”  -  independently from any Erasmus program support, started with the collection of  “PROFILES”  of these people and  exchanging evaluations and proposals in three seminars and completing this part of the project by presenting a final report of  50 Profiles of  People  living  in permanent way on the  street at the XIV European conference SMES in Lisbon. 

SMES would  avec la collaboration de partners  of  different European countries to develop the  project  Dignity and  Well Being  focusing the attention in  the services  working  in  specific way  for  homeless  people  in  order to evaluate the  congruence  between the  needs and requests of these suffering people and the services offered.
The person exist when their voice is listened and understood...  and  we would like  with this second side of project  try  to evaluate  how the  services promote the Dignité  et Well-being.

Our proposal  is  to collect  almost the   Profiles  of  50  Services   as  we already  collected  50 profiles of people.

In  very  empiric way  we  suggest  these  5  categories of  services   in  relation  with  5 basic priority needs  more  frequently  observed  in the  interventions for  these  50  people / profiles   

  1. Night shelter  :  roof  emergency  services  (priority  focused on assistance for secure roof…)

  2. Urgency in Hospital : health/mental health emergency  services   (priority focused on assistance for health or mental health urgency services …)

  3. Drop-in centre  :  where  specific attention focus  on  basic  needs  of person and through offered services (food, shower, clothes…) try  to manage the interpersonal relation, without specific  programs…

  4. Day-centre :  where with  specific programs professional team  try to supports the health, nutritional, social, and daily living needs, promoting meaningful activities, and general supervision.

  5. Recovery  / rehabilitation centre : where  the  re-capacitation and re-habilitation  of person  are  the priority  of  the  programs  and initiatives   for reintegration  especially in relation  with  the work & home.  

This  description  of these 5 typologies , some clear enough but others to be clarified, may facilitate the choice of some centres and services that may participate in  this project :  focus  our  attention  in
50 profiles of Centres   as  we  made in   50 profiles of People    (cf. report )

All your  suggestion and  proposals concerning  the proposal  for  “eventual future SMES project and initiative”  are  very  welcome.



We expect the following specific impacts:

  1. Learners (ie: social and health workers employed in the organizsations involved in the project) to better develop their individual skills and competences, which will help them to improve their capacity to effectively approach groups and individuals in the various marginalised, isolated and vulnerable communities that partner organisations engage with

  2. Partner organisations to have identified models of good practices in the contact, support and help of homeless people and psychiatric distress people and this information to be disseminated within each partner organisation, other organisations workingwith the same or similar target groups in the partner organisation's country

  3. Partner organisations to identify models of good practices in the monitoring and evaluation of training learning by doing programme; this information will be disseminated within each partner organisation, other organisations delivering education to the same or similar communities in each country and the wider lifelong learning community across Europe

  4. Improvements in the delivery of training to our learners (ie: our trainers) by our staff
    We expect to gaining, at the end of the project, the opportunity to show and share the results and the guidelines elaborated with regional, national and european institutions to discuss and propose new politics and new intervention strategy on the homeless question.

At regional level we expect the opportunity to open discussion tables focused on the homeless question with other organizations working on our same field and with the institutions.

At European level there will be recommended some priorities in social & health policy through a document presented to the Commissioner of Employment and Social affairs.


How will you measure the previously mentioned impacts?

We will measure the impact expected on the partecipant through the analysis of the diffusion and the utilization of the tools built during the project and of the good practices evidenced.

The organization of meetings in regions to bring as many actors together . The number of participants of this event can show as an indicator of how much the theme of the project will be disseminated. In addition, the number of press articles, the visitors of websites and the frequenting of relevant forums of social media more meaningful indicators that provide information on the effectiveness of the project and its activities .


We will measure the impact expected at regional level through the number of tables to discuss and share the project's results realized.


Istitutional level


We will measure the impact on the institutions through the number of public meetings will be organized and the opportunities we will realize to discuss and share the project's results in the istitutional seats.

Another indicator will be contacts resulting from the project work and people and institutions have achieved in other parts of Europe.

2. Dissemination and Use of Projects' Results

You are requested to make plans for the dissemination of your project results. Please provide answers to the questions below.

To whom will you disseminate the project results inside and outside your organisation? Please define in particular your target audience(s) at local/regional/national/EU level and motivate your choice.

The target groups of the dissemination are various:

  1. Social and health workers employed in the partner organizations

  2. social and health workers employed in organizations not involved in the project

  3. regional institutions

  4. national institutions

  5. european institutions

Each partner country will have to perform the following tasks:

  • Monitor the evolution of the phenomenon, comparing the target group's interventions and policies relating to homelessness and refugees phenomenon (programs implemented by national governments and other initiatives linked to social policies, deviance urban sprawl, urban poverty , etc ...);

  • Disseminate the results of the project in local contexts reaching out the community of professionals and promoting the trainning tools developed under the project

  • Promote further contacts and cooperation among the actors involved in the field, as well as promote a greater sense of responsibility.

In detail the activities to be implemented under the action of dissemination will be:

  • creation of a database of useful contacts (stakeholders);

  • realization of direct contacts (telephone calls, mailings) with key actors (stakeholders, policy makers) in order to present and

  • promote the project;

  • Involvement of these figures in the project activities (such as seminaries, meetings, workshops);

  • desirable involvement of national and international organizations in the EU countries interested in the subject;

  • advertising products and outcomes of the project in other contexts / relevant events that could be linked to the homelesness and refugees phenomena, with particular attention to strategies of intervention in favor of the target groups;

The organization responsible of the dissemination activities will be SMES Europe.

This is because SMES Europe is an international network connected with nationals and europeans institutions and because of its long experience in building and in maintaining an international network through the realization of public meetings, seminaries, and similar.

Every partner will be responsabile for the dissemination process in their own country, sharing with other organizations the products and tools generated by the project


The applicant organization will be responsibile for the process management and to verify the timing of activities insuring the respectof deadlines.

The project aims at the dissemination of actions and tools that will raise the awareness of the complexity of homeless and refugee conditions and preprare the professionals to give adequate responses to their needs. The dissemination of the project will become, therefore, an opportunity to disseminate values and information on the approach to these complex problems.

The individual partners and the network itself will be vehicles to spread information and trainning tools that will help professionals in their efforts to fight social exclusion.

Information about the project will be disseminated in a careful way through the website of the project and of each of the partners, giving attention to the various stages and actions of the project.

The dissemination of different materials (paper and digital) Profile form, Manual, Guidelines and the training curriculum represent a range of possibilities of diffusion of the overall project design. These products and all information will be disseminated in the different languages of the partners.

The process of training of professionals, from the social and health fields, will allow the sharing and dissemination of the products of the project, in the form of teaching materials and trainning tools.

The final conference will be essential to disseminate the outcomes of the project among a wider audience.

At the end, partners will be explicitly required to make available the design of the project and its products to a broader public in ways compatible with their activities institutional activities and on the web.

Erasmus+ has an open access requirement for all materials developed through its projects. If your project is producing intellectual outputs/ tangible deliverables, please describe how you intend to ensure free access for the public to a digital form of this material. If  you intend to put any limitation on the use of the open licence, please specify the reasons, extent and nature of this limitation.

The results and the productions of the project will be shared through the web site and other social networks like facebook. The publications and the seminaries acts will be able to be requested by the website. We will send the results and the good practices manual also by mail at the mailing list of every organizations involved in the project.

To ensure that the project's results will remain available and will be used by others.

The project's results will remain accessible on the website that will become a tool (also after the end of the project) to maintain opened the contact between organizations involved in the project. The tools built during the project and collected in the good practices manual will be used during the daily work of the organizations involved in the project in a synergic way of collaboration with the organizations not involved in this project. Social work is based on network and every action is realized by various actors, so, using the results of the project in our daily work will be a way of sharing them with our daily partners.

If relevant, please provide any other information you consider appropriate to give a full understanding of your dissemination plan and its expected impact (e.g. how you have identified which results are most relevant to disseminate; how you will ensure the involvement of all partners; how you see synergies with other stakeholders, etc.)


The dissemination activity it will be composed by:

  1. The realization of specific media of diffusion, such as the integrate research report, which will be prepared in English, and the realization of a abstack research abstract in the original language for each of the participating countries, to ensure a widespread diffusion

  2. he adoption of web tools linked to existent sites of the partners

  3. the realization of three exchange seminaries

  4. the organization in every country involved in the project of discussion table or public events

3. Sustainability

What are the activities and results that will be maintained after the end of the EU funding, and how will you ensure the resources needed to sustain them?

The main objective of this project is the building of new tools to approach the trainning of professionals working with deep conditions of social exclusion. These tools will remain within the work culture of the organizations involved and will become a new way to implement strategic actions aiming at thebuilding of social inclusion programs.

Once these trainning tools are avaliable in the community of professionals they can be used, replicated or adapted to new forms in unpredictely ways, reaching an indefinite number of people.

The network of this project will also become a space where the organizations will be able to share its difficulties and its obtained results.This doesn't need additional resources.

It would be good if it is possible to organize an annual meeting between the organizations involved in the project to maintain a strong network strictly connected. To reach this aim we need additional resources to pay the cost of the mobility.

We assume that the local partners also avail themselves of the resources available from government and politics, to disseminate the project results and the continuous measures and integrate them into their own work processes.


Project Summary

Please provide a short summary of your project. Please recall that this section [or part of it] may be used by the European  Commission, Executive Agency or National Agencies in their publications. It will also feed the Erasmus+ dissemination platform.

Be concise and clear and mention at least the following elements: context/background of project; objectives of your project; number and profile of participants; description of activities; methodology to be used in carrying out the project; a short description of the results and impact envisaged and finally the potential longer term benefits.

In view of further publication on the Erasmus+ dissemination platform, please also be aware that a comprehensive public summary of project results will be requested at report stage(s). Final payment provisions in the contract will be linked to the availability of such


The project "Dignity & Well Being: exchange for changing" aims at creating a strategic partnership for vocational education and training of professionals working with homeless and refugees with a special focus on the most deprived and severely mentally ill. It will try to identify pathways that improve professionals abilities to listen and understand their voice and needs, and also to design and propose more adequate answers that increase their physical and psychical wellbeing as well as their dignity and acess to rights.

It also aims at promoting improvements in terms of quality, innovation and excellence in the training of professional workers in social and mental health field, specitally for those working with homeless and refugees with mental illness.

To accomplish these two general objectives, the projects intends to build an international network of professionals working with homeless in different kinds of organizations and countries, to promote workshops based on the presentation and discussions of cases studies,in order to identify and learn new and inovative solutions and, at the same time, to produce a training curriculum and trainning tools that can be shared and spread among other professionals in each country.


The project network includes eight organizations that have a long experience on the deliverly of services to the mentally ill and the most social excluded, combining organizations from both the public and private, as well as the health and social sectors.

It will use a methodology based on intervision by peers in workshops with relatively small groups of experienced professionals.

Through a program of visits and workshops, all the participants will present case profiles, focused on situations of homelessness and/or refugees with severe mental health problems, and will try to evaluate similarities and differences in the difficulties and interventions. During the project it will be possible to visit the partner organizations, to see how they work, their methodology and to share their knowledge of the phenomenon. Four workshops will be made in different countries in order to insure a wide range of experiences and a special focus in each one: physical and mental care issues, emergency and social interventions, housing solutions and rehabilitation and resocialization interventions.


After the four workshops, an international seminar and conclusive conference will give the opportunity to discuss the topics identified in the workshops to a wider forum, with more participants and experts.

Finally, the project will use and disseminate what was learned to better prepare professionals working with this population. It will build a training curriculum and training tools on how to better provide dignity and wellbeing to homeless with mental health ilness, it will produce a good practices manual and also will try to establish clear recommendations that can be presented at the national and european political level.


We expect that these project results will enrich and help the community of professionals who often find no clear guidelines in their daily work. We also expect them to be helpful to those who work on a decisional level and have to plan and make political options.

Ultimately, we expect that those for whom the professional community works for will be the main beneficiaries.




SMES-Europa - Secretary   Tel. / fax: (+) 32.2.5385887 -    mob; +32.475634710       -   E-mail: